Hunter's Landing FAQ

Manager Contact: DHLOAmanager@goodwintx.com
Association Code (PCODE): DHLOA
Management ID: 6587
Annual Assessment: $525.00 per home
Biannual Payment Option: $262.50 due January 1 & $262.50 due July 1
Pool Address: 215 Embraer Rd, Abilene, TX 79602

General Community Information

What does my assessment pay for?

Your HOA dues fund ongoing operational and maintenance costs, including:
• Common area utilities
• Landscaping services
• Insurance
• Road and amenity maintenance
• Administrative and management expenses

What does the Association maintain vs. the homeowner?

Homeowners maintain:
• Exterior of the home
• Fences
• Lawn/landscape areas
• Any elements specified in the DCCRs

The Association maintains:
• Designated common areas
• Community amenities (including pool areas)

Where can I find governing documents?

Visit www.goodwintx.com → “Find My Community.”
Documents are also available in TownSq under the Documents section.

Assessments & Payments

How much are assessments and when are they due?

• Annual Dues: $525.00 per year
• Due: January 1 each year
• Biannual Option: $262.50 due Jan 1 & $262.50 due July 1

How can I pay my assessment?

Option 1: By Mail

Hunters Landing POA
c/o Goodwin Processing Center
PO Box 93447
Las Vegas, NV 89193-3447

** Include your account number on check memo line

Option 2: TownSq

• Log in to https://app.townsq.io/login
• Select your account → Make a Payment
• Make a one-time payment or set up autopay

Option 3: Bank Bill Pay

Update your payee address to the PO Box above.
Include your:
• Account number
• Association Code: DHLOA

Can I pay by credit or debit card?

Yes — through TownSq only.
Fees:
• $1.50 + 3.5% for credit/debit
• $1.50 flat for e-check

Why does my account show a negative balance?

A negative balance means your account has a credit.

Where do I find my account number?

On your billing statement or coupon book.
If needed, contact Customer Service.

Account & Billing Questions

What is my current balance?

Check TownSq anytime, or contact Customer Service:
📞 855-289-6007
✉️ info@goodwintx.com
💬 Live Chat at www.goodwintx.com

Why is my balance different from prior management’s records?

Goodwin must receive final verified records before updating balances.
Credits or balances will update once documentation is received.

How do I set up a payment plan?

Email delinquencies@goodwintx.com or use the payment plan form at:
https://goodwintx.com/payment-plan/

Amenities – Pool Information

When does the Pool Open ?

Typically, Memorial Day to Labor Day- sometimes earlier announcements on date will be shared with community.

Hours are 10 AM until Sunset

Where is the pool located?

📍 215 Embraer Rd, Abilene, TX 79602

Who can use the pool?

Hunter’s Landing homeowners and their accompanied guests.

How do I access the pool?

Use your assigned pool key or access device.
If you need assistance or a replacement, email management.

Are there pool rules?

Yes. Standard pool rules apply, including:
• No lifeguard on duty
• No glass
• Children must be supervised
• Proper swim attire required

Any other posted pool rules.

Architectural Changes (ACC)

Do I need approval for exterior changes?

Yes. All exterior modifications require ACC approval.

How do I submit an architectural request?

• Log in to TownSq
• Go to Architectural Requests
• Upload photos, plans, materials, and a description

How long does approval take?

Up to 30 days from date of submission.

What if I have not heard back?

Submit a follow-up message through TownSq after 10 days.

Board Meetings & Communication

Where can I find upcoming meeting dates?

Meeting notices are posted in:
• TownSq → News & Events
• Email announcements

Where are Board meeting minutes posted?

TownSq → Documents → Meeting Minutes

Who provides utilities in the community?

Water Provider
Potosi Water Supply
📞 325-529-3269

Trash Service
County Waste Service
📞 325-216-8328
🌐 www.countywasteservice.com

Electric Providers
Compare options at www.powertochoose.com

How do I get a mailbox key?

Mailbox keys are issued by USPS or the prior homeowner.

Compliance & Deed Restrictions

I received a violation—what should I do?

Email compliance@goodwintx.com or follow the guidance on your notice.

How do I report a potential violation?

Submit through TownSq with:
• Photo (if applicable)
• Address
• Description

How often are compliance checks performed?

Twice per month.

Owner Information, Accounts & Contacts

How do I update my mailing address or contact info?

Update directly in TownSq or contact Customer Service.

How do I contact the Board?

Submit a message via TownSq or attend a Board meeting.

Resale Certificates, Refinance Documents & Title Company Requests

How do I order a resale certificate?

Resale certificates, lender questionnaires, and governing documents must be ordered through:

➡ Community Archives
🌐 https://communityarchives.com

What document types are available?

• Resale Certificates
• Seller Disclosure/Compliance Certificates
• Lender Questionnaires
• Governing Documents & Bylaws
• Financials & Budgets (if permitted for release)

Who can order these documents?

• Title companies
• Realtors
• Homeowners
• Lenders

Are there fees?

Yes. Fees vary and are listed directly on the Community Archives website.
Rush processing is available for an additional cost.

How long does it take to receive the resale certificate?

Delivery time depends on the service level selected during ordering.

TownSq – Your Resident Portal

TownSq allows you to:
• Make payments
• View balances and account history
• Submit work orders
• Submit ACC/Architectural requests
• Access governing documents
• Receive announcements & alerts
• Send messages to management